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Books and Videos
Ouch! That sterotype hurts: communicating respectfully in a diverse world[DVD] by
Call Number: 658.3003 Ou189
Publication Date: 2007
A video that shows the viewer exactly how to respond in moments of diversity-related tension! No blame, no guilt, no conflict - just practical, specific skills that can be immediately applied in the workplace. Also available is a CD-ROM and book. CD-ROM includes Leader's guide material and PowerPoint presentation